I was so angry about the lack of blog postings which have occured with regularity, especially on weekends, so I sent OP's customer service another letter at noon on Sunday. Below is a copy and paste of my letter and OP's response only 14 hours later....Actually, I wrote a series of complaints every 2 hours, after I sent the initial letter. Please take the time to read my letter and OP's surprisingly quick response to me....Thanks
Date: 02/05/2006
COMMENT: Dear customer service dept, I complain again about your very poor service in regards to the blogs section. As of this writing, no blog entries have been posted in over 24 hours and no comments have been posted in over 18 hours. Yet, I have noticed that on your AdultFriendFinder's site, the blogs and comments are posted quite quickly, in a timely manner....How come you do not give US this type of service. You continue to ignore servicing the blogs on OutPersonals, but give good service to the blogs on Adult FriendFinder site. Seems to me that, with the huge income received from all the FriendFinders network sites, you could easily afford to hire enough personel to fix your service problems on this network. Instead, you still offer lousy service. Personally, I know of 5 premium members who are cancelling their memberships because of your poor service. Also, there are many Standard members who now, will not sign up for premium services, because they see the results of your poor customer service.
Does anybody actually read these complaints, or do you automatically send out your standard response email?(5 days later) Your 72 hours to manually accept blog postings, is a bunch of crap, when I see how the blogs are serviced on your Adult FriendFinder site....The real answer is either a personel shortage or total indifference of your employees to the needs of servicing the blogs on our OP site. This problem needs to be corrected NOW, or you will continue to lose paying premium members, like me. After 9 months of Gold membership, I will not renew my subscription, unless some prompt action is taken to correct the service problems here on OutPersonals.
I am forwarding my complaints to the CEO and managers of the FriendFinders network. I have their contact addresses and numbers.
Sincerely, Jim/jbo7bi
Here is the letter I received from Customer service, 14 hours later, and just after they started posting Saturdays blogs....
Dear Member:
Thank you for your mail!If your post are not visible within the next few days,please contact us again.Please also provide the date you posted and the name of the post then I may check for you.
We have received your email expressing your dissatisfaction with our service. We apologize for any issues you may be experiencing and have brought your remarks to the attention of our Senior Management Team.
Please understand that we operate several sites and provide service for over 20 million members worldwide. Our team works around the clock to provide fun and functional sites, however, unforeseen issues sometimes arise. These are the exception not the rule, and we strive to address each one in a timely manner, as well as ensure that they do not occur again.
Again, we truly apologize for any inconvenience you may have experienced. We hope that you'll give us the opportunity to change your mind about our site and services.
Thank you,
Ariel Y. OutPersonals.com Gold Support
Now, we can wait and see if their service actually does improve, or are they just blowing more smoke up my ass....We shall see, we all shall see.....Thanks for reading.
I said to my friends one night down the pub, "My elbow's really starting to hurt me. I'm going to see my doctor tomorrow."
"Don't do that mate! There's this computer at the drug store that can diagnose anything faster than a doctor. Just put in a piss sample and it'll diagnose the problem and tell you the treatment. It only costs a fiver."
So the next morning I filled a jar with a urine sample and went to the drug store. I found the computer, poured in the sample, and deposited the $5. The computer started making some noises and lights started flashing on it. Then, after a brief pause and a pinging sound a slip of paper popped out on which was printed my diagnosis:
You've got tennis elbow, soak your arm in warm water and avoid heavy lifting. It will be better in two weeks.
Late that evening while thinking how amazing this new technology was and how it could change medical science forever, I began to wonder if this machine could be fooled. I mixed together some tap water, a stool sample from my dog, and urine samples from my wife and daughter. Then, to top it off, I masturbated into the concoction.
I went back to the drug store, poured in the sample and deposited another $5. The machine again made the usual noises, flashed, pinged, and printed out he following analysis:
Your tap water is too hard, get a water softener.
Your dog has got worms, give him worming tablets and vitamin pills.
Your daughter is on drugs, take her to the drop-in clinic.
Your wife is pregnant, it's not yours - see your lawyer.
And if you don't stop wanking, your tennis elbow will never get better. ------------------------------------------------
Hehehe....Just a little something to make you smile. No, this is not my creation. It was copied from a book of jokes...author unknown.
Keep on strokin...
JIM
PS...I'm sure my last post never made it to the first 2 pages of the new blogs list because of the fact that OP took the weekend off and created a massive blog jam with most of the posts unseen or unread. If you wish to read my Saturday post, then click here...OP's Answer to my Post...Thanks..Jim
Dear friends, bloggers, and blog readers. In reference to my post on Jan 30, 06 My Letter to OP. where I posted the letter I sent to OP regarding the poor servive we receive on timely posting of blogs....5 days later, OP has sent me their response letter, which I copied and pasted below.
Dear Member:
It generally takes 72 hours to process and post. Each one must be manually approved to ensure that they meet OutPersonals.com criteria.
If your post are not visible within the next few days,please contact us again.
Thank you,
Ariel Y. OutPersonals.com Gold Support
This is the standard form letter that OP sends to everyone who complains about their lack of services. Give me a break, OP!!! I don't buy your bullshit response.!
OP is part of the FriendFinders Network. The largest site in this network is Adult FriendFinder with over 20,000,000 members. OP is second with it's measley 1,500,000+ membership. To give you an idea of where their priorities lie, the Adult FriendFinder network has a blog site set up just like this one on OP. Adult FriendFinder's blog site has about 88,000 bloggers listed and they post an average of 500-600 blogs every day....Now these blogs are posted almost hourly on Adult FriendFinder, and comments are posted almost immediately, too! That's excellent service that they get over there, as compared to the lousy, random services we get here on OP.....Also, did you know that both sites, along with all the others in the FriendFinders network, are administered and run out of the same office, with the same employees preforming the services on all their sites??
Here's another fallacy to debunk.....Do you believe that OP employees manually read and approve every post and every comment?? Totally UNTRUE!! This is all done by computer software which scans for key banned words or possible web links.....All the employees do is push a button that automatically preforms this process. It is NOT a lenghthy, time consuming process, which they would have you believe it is....If they can post so promptly on the Adult FriendFinder site, WHY can't they do the same for us here on OP?? Priorities, my friends, Priorities are the key, because they lie with the BIG site of Adult FriendFinder, and not with us peons here on OP!! All their efforts seem to go to the BIG site, and we are treated as an afterthought, second class citizens, even though we paying members pay the same rate as Adult FriendFinder members. Fact is, the $2 million/month that they make off OP, pales in comparrison to the $40 million/month income received from Adult FriendFinder......Are you laughing at my estimated figures?? Well, figure this.....If only 10% of the members on OP are paying an average of $18/mo,===get your calculators out and run the numbers. Tha same formula applies to Adult FriendFinder and its 20 million members. Do the math, people....And 10% may be a very low estimate of paying memberships!!
So, what's the problem with the OP Blogs?? Probably a personell shortage at the office, or maybe they just don't care about servicing our little site called OP.....
Now that you have seen the huge income numbers generated by these FriendFinders Inc sites, What do YOU think the problem is with the service on our blog site?? Please tell me, good people, what are YOUR speculations about the problems on OP?
In the 8 months I have been on OP, I have received many emails from other members on this site. How many? I'm not sure, but I estimate the number to be around 500 emails received....That's alot of emails when you think about it, but many of these emails were from friends in the normal course of on-going conversations and friendships. Now, most of these friends have been given my private (yahoo) email addy, to save clogging my OP inbox....So, I estimate that the total mails I have received that make initial contact, or first time emails from a guy, is about 200+....Yeah, 200 is a pretty good SWAG estimate. (SWAG==Sophisticated Wild Ass Guess)
So, you may ask, what is the basic content of these initial contact emails? Well, they range the whole gambit of possibilities, from compliments to condemnations, from nice and friendly to rude and caustic, from lewd and crude to hot and sexy, and everything in between.....Now, let me state that the good emails far outweigh the bad ones by at least 20 to 1, if not more, but the bad ones still stick in your mind for awhile....There's just some ugly people out there that like to make everyone as miserable as they are....But, enough of the negative vibes, I prefer to be positive by nature.
Let me focus on my favorite type of emails, thehot and sexy, boner producing letters where you guys tell me everything you would like to do to my body, and have me do to yours too....Some of you guys write your hot fantasies so well, that they are such a turn-on, that I wind up cumming all over myself, just thinking what you would be like if (and when) we meet....Some of these letters are so hot and detailed that my mind goes into a sexual fantasy land of hot bodies, cocks, tight assholes, and rivers of cum.....I want to thank all you sexy guys for those hot emails. And, I have thanked some of you in person, and fulfilled your fantasies and mine, turning them into reality.....That's the best part of emails, when fantasy becomes reality. I love it!!
I received another sexy and hot email today.... Well, It was really a turn-on to me because it was sent by a really hot looking 19yo who had winked at me yesterday. I sent him a Network invitation and thanked him for the wink. He joined my network and sent me this email......
ur yummy
That's the entire email, short and sweet....Why did this turn me on so much? It was like instant boner to me, because my mind went into fantasyland at the thought of this hot 19yo thinking I'm YUMMY!! If YOU had a sexy 19yo tell you he thinks you're "yummy", wouldn't YOU get turned on too? Well, I'll let you judge for yourself, because he is my new......
HOTTIE OF THE MONTH
boyness1000 I think that he's yummy too!! But he lives in California, so there's about a zero chance of ever meeting him in person.... But, you cali guys should check him out and give him some winks. Maybe he will think you're "yummy" too! I don't understand why Michael/BayAreaKweer4U has not discovered or featured this young hottie in his blog, yet....LOL...I finally scooped him on a California hottie!
Well, that's enough for tonight. It's past my bedtime. Keep those "hot and sexy" emails cummin my way, guys. I love 'em. Thanks for reading. I'll finish with one question....
What's the hottest emails YOU have received? Tell me about YOUR email Hard-ons. Thanks! I'm dripping with anticipation!
Don't you know that there is soooooooo much, much, much more to having sex with a man, than just "Busting a Nut"??? If that's all you want out of life, then go find yourself a squirrel. (Go look by the old Oak tree that's full of the little nut-busters.)
I have sent the Gods at OP another letter about their lack of service in the blogs section. I thought I would share this complaint with you blog readers. I copied and pasted my letter in its entirety. Thanks for reading.
Why haven't the blogs been updated in the last 36 hours? No new posts have been added since 11pm on 1/28/06. From the multi-million dollar income you receive from this site, I would think you could afford to employ enough people to render the services you offer, on a more timely and consistent basis! Your constant ignoring of the blogs section on OutPersonals has angered many of your PAYING members. Many of the Standard members who were thinking of upgrading their memberships, have seen your lack of support for the blogs and will not upgrade, now or in the future....Heck of a way to run a business!! As for myself, I'm cancelling my Silver membership on AdultFriendFinders, immediately, and will probably not renew my Gold Membership on OutPersonals, unless things change for the better very soon....Money talks and BS walks, as they say. If nobody in your organization understands the correlation between rendering the services offered for Money received, and not providing these services on a consistant and timely manner, then you have a business that will fail. Customer service is paramount to your success, and you are not providing the services as advertised...
Please do not send me another stupid form letter explaining the reasons for your lack of attention to the blogs section. Your excuses don't fix the problems within your organization. I wish to see only the results of better services rendered to your customers, and not hear excuses why you have failed to do so.
Sincerely and Hopefully, jbo7bi/Jim
Dear readers; I hope this letter does some good in improving OP's services to all of us. I will let you know what response I get from them, if any, in the future. Thanks for taking the time to read this. If you have any comments on my efforts, then please reply. Thanks.[
Aaahhh Yes! Another feast for your eyeballs. Sit back, relax and enjoy the sight of these 10 beautiful, young hotties....Now, grab your mouse (or whatever you feel like grabbing) and click on the pics to view the profiles of these sexy guys.....Have a good time. You're always welcum to cum back here again and again...
In my travels today, I stopped at the midtown MickieD's at about 230 this afternoon, to get a milkshake. Well, when I went inside, I noticed that the place was full of high school kids sitting at all the tables and standing in lines to order food. This is not unusual because Sarasota High school is only 2 blocks away, and classes end for the day at about 2pm. I forgot (or maybe I subconsciously remembered) that this place gets so busy at this time of day. Anyway, I was standing in line behind a few teenage boys, (yes, admiring their hunky bodies) when one cute guy picked up his order and wheeled around and bumped into me. He said..."Sorry! Excuse me, POPS!" Then he walked briskly away and sat down with his buddies.
Did you hear that? He called me POPS!! I was stunned. "Pops"! I've never been called that before. I felt like I'd been stabbed in the guts. Pops, huh. I got your "pops" hangin right here, kid....You call me "pops" again and I'll turn you over my knee and spank your (cute) little bare ass! Whaddaya think of that, you little snot-nosed brat! Callin ME "pops"!! Dumb, stupid (hunky) little kids these days, gotta learn to watch their mouths....
As you can see, that comment didn't exactly make my day. Seriously, I thought the term "Pops" should be reserved for wrinkled old geezers like Tom//Kindablue, or Clint//roughotightbottom....Callin ME "pops" does not befit the image of the hunky young stud that I am! So, If any of you guys start callin me POPS, I'll bust you in the mouth,(with my big hard cock) or I'll whip your (hot) ass! (with my long dong) Get the message!! lmao..hahaha. So, be careful or you'll face the wrath of my hard, penetrating "words!".....You have been warned!!
Love you ALL.
JIM
PS...Seriously, on a side question...What happened to Wolf/Uberschwimmer?? He has deleted his blog and pic albums and turned off his profile. Does anyone know "why" he has dissappeared so suddenly? Poof, he's gone...Why?
What is this List called Most Popular Blogs? How is OP rating us bloggers NOW? They have changed their rating system again, it appears. And, this time, they have changed their system with no explanation of how they attain their rating points.......Do I really give a shit how they're doing this?? NO! I could really care less....But, I just wish they would explain things to us, once in a while, instead of springing another enigma on us poor slobs!!
When I first started blogging, (about 7 months ago) the MPB's list rated by Total Comments.
Several months back in time, OP switched to the ratings system of Comments-Last 30 days//Total Comments. This system highlighted the most active bloggers who received the most recent comments, plus showed the total comments a blogger has received since they started blogging...(any questions so far?,,lol)
The last few days, I knew something else was up with the Crazies running OP, because I saw the MPB's list had occasionally changed to a heading of Most Popular Blogs by Unique Responses..
So tell us, you Powerful People Who Run The Show At The High Offices Of OP....What the Hell is a UNIQUE RESPONSE, and WHY have you blessed us with another enigma?? Do you think we're not smart enough to figure this one out? Maybe if we all put our heads together, we could come up with one brain, big enough to match the intelligence of the Gods at OP. Or, maybe come up with a reasonable explanation that won't amount to total confusion of our minds!?!....See, I'm gettin dizzy already.
It looks like the MPB's list has been changed to the new rating system of Unique Responses//Total Comments. I don't know whether this is a permanent change or just another "test drive" of some wacky idea that someone has had in their (wet) dreams.
So tell us OP, what is a "UNIQUE RESPONSE"??? Inquireing minds want to know! Not that I give a Shit how the blogs are rated, I just hate puzzles.
If any of you readers can figure out what's so "unique" about someone's response that OP would base their ratings system on it, please, let us ALL know!
Uggh....Too much drama for me. I think I'll go to bed. Good night all you beautiful, studly, sexy, gorgeous hunks of masculinity. I love you all....(hate the idiots at OP)
